Support Agreements
Bronze Support
All customers are currently on the Bronze level of system support for software and hardware.
Bronze level of support is the minimum support level available from July 1, 2007:
- Dial in and telephone support available during office hours
- Call out fee for after hours support applies
- Copy of SCADA software maintained on the server from last Rad-tel technician visit
Please contact Head Office on (02) 9479 3900 for more information on Bronze Support Services.
